I currently work in the information technology industry, specifically in technology services. Obviously, IT is important in this industry as it what we sell and it is imperative for us to be at the forefront of the demand. Computers and technology play an indispensable role in our every day as it is how we power and keep track of the work and sales we are doing. There are many systems to keep track of inventory, sales leads, billings, projects and more. As employees it is important to be computer literate so we can operate all the systems and easily adapt to other user interfaces of new programs. In addition, it is important to have a basic understanding of the projects and services we are offering so that we can talk about them to our clients, or at least know enough to bring in the subject matter experts.
In the future, I see IT moving more and more toward
services, for example “device as a service” and “software as a service.” We are already seeing this in major
shifts. For example, we used to buy a
Microsoft CD that had all the Office programs and they were yours. If you wanted a new version, you bought a new
version. With a shift to “as a service”
now you by a subscription to O365 and have all the current updates. As the
world moves more fluid, application of DevOps is becoming more and more
prevalent. The world is too impatient to
wait for all the bugs to be ironed out of a program before it is released, so
constant updates are always being made.
As such, the move into IT services will be strong and swift.
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